At The Utonga Brand our goal is to achieve 100% satisfaction. We want you to love your purchase, but if you are not completely satisfied, we will accept exchanges for items that have NOT been WORN, ALTERED ,or WASHED, and with ALL tags attached.
Exchanges will be for equal valve of purchased product or store credit. We do NOT issue refunds.
All permanently marked down items and clearance sale items are FINAL SALE.
ALL orders ship within 5 - 7 business days, depending on your location. You will receive a tracking number once your item(s) are packaged and a shipping label is created.
There is no refund for shipping charges.
Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.
Are your customers raving about you on social media? Share their great stories to help turn potential customers into loyal ones.
Running a holiday sale or weekly special? Definitely promote it here to get customers excited about getting a sweet deal.
Have you opened a new location, redesigned your shop, or added a new product or service? Don't keep it to yourself, let folks know.
Customers have questions, you have answers. Display the most frequently asked questions, so everybody benefits.
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